Received a letter?

Why have I received a debt collection letter from Maybeck Collections?

You have received a letter from us because a business has instructed us to pursue an outstanding debt owed to them, or their client, by you. We are a professional debt recovery firm acting on their behalf.

What happens if I don’t pay the outstanding debt?

If you do not pay the debt, we may escalate our efforts, which could include legal action such as county court judgments or asset seizures to recover the outstanding amount.

Can I set up a payment plan to pay the debt in installments?

Yes, we can often arrange reasonable payment plans to allow you to pay the debt in affordable instalments over a set period of time.

What legal actions can Maybeck Collections take to recover the debt?

Potential legal actions we may take include filing money claims, obtaining county court judgments, or instructing High Court Enforcement Officers.

How can I dispute the debt if I believe it is incorrect or already paid?

If you believe the debt is incorrect or has already been paid, please refer to the contact details on the letter to discuss this with a member of our team.

Will I be charged additional fees or interest on the outstanding debt?

Additional fees or interest may be applied to the outstanding debt in accordance with the original agreement or as permitted by law. We will clearly outline any applicable charges.

How can I ensure my personal information is handled securely and confidentially?

We follow strict data protection protocols and industry best practices to ensure your personal information is handled securely and confidentially throughout the debt recovery process.

What should I do if I’m experiencing financial difficulties and unable to pay the debt?

If you are experiencing genuine financial hardship, please contact us to discuss your situation. We may be able to arrange affordable repayment plans or explore alternative solutions.

Can I communicate directly with the creditor (the business owed money) instead of Maybeck Collections?

While you can try communicating with the creditor directly, the likelihood is that they will not discuss the matter with you since they have assigned your debt to us for recovery, and we are the authorised representatives handling the matter on their behalf.

Ways to Pay

At Maybeck Collections, we strive to make the payment process as convenient and hassle-free as possible. To accommodate your preferences, we offer multiple secure payment options to resolve your outstanding balance efficiently.

Pay by Phone

Contact our payments team on 01905 362389 between 9am and 5pm, Monday – Friday (excluding bank holidays) to complete the transaction over the phone.

Pay via Bank Transfer

You can make a payment directly via our online banking. Account Name: Maybeck Collections, Sort Code: 20-59-50, Account number: 03511537. Please include the reference number from your letter, court document, or insolvency document.